A Google Ads campaign can have relevant keywords, strong ads, and a good landing page while still wasting money because the wrong people are seeing those ads.
Two settings are particularly important: location targeting and device targeting. If your campaign targets people outside your service area, or receives a large amount of low-quality mobile traffic, your budget can disappear without producing meaningful business results.
The problem is that these settings are easy to overlook. Google's default location options can allow ads to reach people based on their interest in a location, while device performance can look completely different once you examine conversions instead of clicks.
In this guide, you'll learn how to audit location targeting, change the location option to target people actually in your service area, analyze matched locations, choose between radius and municipal targeting, build proactive location exclusions, compare mobile and desktop performance, and decide when device adjustments or separate campaigns make sense.
Why Location and Device Settings Matter
Advertisers often spend most of their optimization time looking at keywords.
Keywords matter, but they aren't the only source of wasted traffic.
Consider a local company that only serves customers in Manchester.
Its campaign could have excellent keywords such as:
But if the campaign also receives clicks from someone located hundreds of miles away who has merely shown interest in Manchester, some of that budget may be irrelevant.
The same applies to devices.
A campaign could receive:
- 500 mobile clicks
- 200 desktop clicks
- 20 tablet clicks
At first glance, mobile looks like the obvious winner.
But suppose the conversion data is:
- Mobile: 2 conversions
- Desktop: 15 conversions
- Tablet: 0 conversions
The click distribution tells one story.
The business results tell another.
Part 1: Audit Your Location Targeting
The Hidden Location Targeting Trap
One of the most important settings to check is Google's location targeting option.
Google Ads can use different signals to determine whether someone should be eligible to see an ad based on a selected location.
Depending on the campaign's settings, targeting can include people:
- In your targeted locations
- Regularly in your targeted locations
- Showing interest in your targeted locations
For a business that only serves people physically located in a particular area, that distinction matters.
For example, suppose you're advertising a London-based dental clinic.
You target: London
Someone physically in London may be an appropriate prospect.
But someone living in Manchester who searches for "London dentist" may not be a realistic customer for a local clinic.
For businesses where physical presence matters, review whether your campaign should use:
rather than allowing people who merely show interest in the location.
Google documents these location options under its advanced location targeting settings.
Allows ads to trigger for users outside your service territory if their query or browsing signals interest in your city.
Restricts ad eligibility to searchers physically located or regularly commuting within your defined target boundary.
How to Change the Location Option
The exact Google Ads interface can change over time, but the workflow generally involves your campaign's location settings.
Open the relevant Search campaign and navigate to its location settings.
Look for the location targeting options or advanced location settings.
Review the option related to: Presence or interest
If your business only wants people physically in the selected location, choose the presence-focused option:
Then save the change.
Don't make this change blindly.
An international hotel, tourism company, university, or travel business may intentionally want people outside the location who are researching or planning to visit it.
The correct setting depends on the business model.
Audit Your Matched Locations Report
Changing the targeting setting isn't the end of the audit.
You also need to understand where your ads actually received traffic.
Google Ads provides location reporting that can show performance based on users' locations and, where available, more granular geographic information.
Look at metrics such as:
- Impressions
- Clicks
- Cost
- Conversions
- Conversion rate
- Cost per conversion
Then compare performance between locations.
For example:
| Location | Clicks | Cost | Conversions | CPA |
|---|---|---|---|---|
| Manchester | 140 | £320 | 14 | £22.86 |
| Liverpool | 65 | £170 | 3 | £56.67 |
| Birmingham | 42 | £125 | 0 | — |
| Leeds | 18 | £51 | 2 | £25.50 |
The point isn't to automatically eliminate Birmingham because it has zero conversions.
You need enough data before making geographic decisions.
Instead, use this report to identify where your budget is actually going.
Go Beyond the City Level
Depending on your campaign and available geographic reporting, you may be able to investigate performance at more granular levels.
Look for available data around:
- Country
- Region/state
- City
- Postal area
- Other available geographic segments
Don't assume every account will provide reliable neighborhood-level reporting.
Google's available geographic reporting and location granularity can vary by campaign, location, and available data.
The important principle is:
Move from "Where am I targeting?" to "Where are my clicks and conversions actually coming from?"
That distinction is critical.
Location Targeting: Radius vs. City Boundaries
There are two common ways local advertisers approach geographic targeting.
Option 1: Explicit Locations
You can target named locations such as:
- Cities
- Regions
- Countries
- Postal areas
- Other supported geographic areas
This works well when your service area follows recognizable municipal boundaries.
For example: Manchester may be appropriate for a company serving customers throughout the city.
But municipal boundaries don't always match commercial service areas.
A business might serve: Manchester + 20 miles around Manchester. In that situation, a radius may be more appropriate.
Option 2: Radius Targeting
Radius targeting allows you to define an area around a selected location.
For example: 25 miles around Manchester
This can work particularly well for:
- Local service businesses
- Clinics
- Restaurants
- Tradespeople
- Automotive businesses
- Physical stores
- Home-service companies
But radius targeting isn't automatically superior. A 20-mile radius doesn't mean every person inside that circle is a customer. Geography, roads, travel time, competition, and service availability can all affect whether someone is realistically within your service area.
Use Location Exclusions Proactively
Don't wait until you've spent hundreds of pounds in the wrong location.
If there are areas your business definitely cannot serve, consider excluding them.
For example, a local service business might target London while explicitly excluding locations outside its service territory.
Exclusions can be particularly useful when your service boundaries don't line up neatly with Google's predefined location options.
However, avoid building hundreds of exclusions simply because you're worried about theoretical waste. Use your actual business service area and campaign data to guide the structure.
Analyze Location Performance Before Making Changes
One bad day doesn't make a location bad.
Suppose a campaign shows: Leeds — 0 conversions
That alone doesn't mean Leeds should be excluded. Ask:
- How much did Leeds spend?
- How many clicks occurred?
- What is the average CPC?
- How long has the campaign been running?
- Does the business actually serve Leeds?
- Is there enough conversion data?
- What is the value of the leads generated?
A location that spent £8 without a conversion tells you very little. A location that spent £800 without a qualified lead deserves much more attention.
Part 2: Audit Device Performance
Location isn't the only source of hidden waste.
Your customers may behave very differently depending on whether they're using:
- Mobile
- Desktop
- Tablet
Google Ads provides device segmentation so advertisers can compare performance.
Start by looking at:
- Impressions
- Clicks
- CTR
- Cost
- Conversions
- Conversion rate
- Cost per conversion
- Conversion value
Don't Judge Devices by Clicks Alone
This is one of the most common mistakes. Imagine:
| Device | Clicks | Cost | Conversions | CPA |
|---|---|---|---|---|
| Mobile | 800 | £400 | 8 | £50 |
| Desktop | 300 | £360 | 18 | £20 |
| Tablet | 50 | £60 | 1 | £60 |
Mobile generated the most traffic. Desktop generated the most conversions. Desktop also produced the lowest CPA.
If you only looked at clicks, you might conclude that mobile is the most important device. Conversion data gives you a completely different picture.
When Mobile Traffic Can Be Low Intent
Mobile isn't inherently low quality. In many industries, mobile produces the majority of conversions.
The problem occurs when the mobile user experience or traffic quality doesn't match your business model.
Look for patterns such as:
- Very high mobile CTR
- Very low mobile conversion rate
- Extremely short engagement
- Accidental button clicks
- Poor mobile landing page experience
- High bounce or low-quality traffic
- Form completion problems
- Phone interactions that don't become qualified leads
For example, a complex B2B software demo may receive many mobile clicks from people researching the product but more qualified enquiries from desktop users. That doesn't mean mobile should automatically be excluded. It means the difference deserves investigation.
Check Your Mobile Landing Page
Before reducing mobile traffic, test the website yourself.
Open the landing page on a phone and check:
- Does it load quickly?
- Is the headline visible immediately?
- Is the CTA easy to tap?
- Does the form work properly?
- Are fields easy to complete?
- Does the phone number work?
- Is important information hidden below the fold?
- Are popups blocking the page?
- Does the page look trustworthy?
Sometimes the problem isn't mobile traffic. It's a mobile conversion experience problem.
Compare Device Conversion Rates
Conversion rate is:
Suppose:
- Mobile: 100 clicks → 4 conversions (4% conversion rate)
- Desktop: 100 clicks → 10 conversions (10% conversion rate)
Desktop converts at more than twice the rate. But don't stop there.
Also compare Cost per conversion and, where appropriate, Conversion value / cost. A device with a lower conversion rate can still be economically valuable if the resulting customers have significantly higher value.
Device Bid Adjustments
Google Ads has historically allowed advertisers to use device bid adjustments in certain campaign and bidding configurations.
Depending on the campaign and bidding strategy, available bid adjustment ranges and controls can differ.
For manual bidding, advertisers may have more direct control over device bid adjustments. For example, you might adjust mobile bids downward if the data strongly indicates that mobile traffic performs worse.
A bid adjustment such as -20% means you're reducing the bid for that device relative to the base bid. Similarly, a positive adjustment increases the bid.
Google's current documentation should be checked for the exact adjustment ranges and campaign types because device controls vary by bidding strategy and campaign configuration.
What About the -100% to +900% Range?
You'll sometimes see Google Ads guides mention device bid adjustments ranging from -100% to +900%.
The exact available range depends on the campaign type and bidding setup.
More importantly, don't interpret a large adjustment as a recommendation to use it. A +900% adjustment would be an extremely aggressive change and should never be applied simply because one device performed well for a small amount of data.
Use statistically meaningful performance and business economics to justify significant changes.
Device Adjustments With Smart Bidding
This is where many older Google Ads tutorials become outdated.
Smart Bidding automatically adjusts bids using auction-time signals. If you're using a Smart Bidding strategy, don't assume that manually applying large device adjustments is the correct optimization method.
Google's automated bidding systems can already incorporate device signals when determining bids.
Instead, ask: Is the campaign's device performance sufficiently different that the account structure itself needs to change?
If the answer is no, allow the automated strategy to use its available signals. If device behavior is fundamentally different, you may consider structural solutions such as separate campaigns, but only when the business objective and data justify that complexity.
When Should You Split Campaigns by Device?
Don't create a Mobile Campaign and a Desktop Campaign just because the devices have different conversion rates.
Separate campaigns create additional management complexity and split data.
Consider device-specific campaign structures only when you have a strong business reason, such as:
- Completely different landing experiences
- Different budgets
- Different geographic requirements
- Different conversion goals
- Substantially different economics
- A strategic requirement for device-specific control
For most advertisers, device segmentation should begin as an analysis tool, not automatically become a campaign architecture decision.
Location + Device: Analyze Them Together
Here's where the audit becomes more powerful.
Suppose you discover:
- Mobile traffic in Manchester: strong
- Desktop traffic in Manchester: strong
- Mobile traffic outside target cities: weak
The issue may not be "mobile." It could be a location-targeting problem combined with device behavior.
Likewise:
- Desktop visitors from London → high-value leads
- Mobile visitors from outside London → low-quality clicks
Looking at device and location separately could hide this pattern.
Use segmentation to investigate interactions between:
- Location
- Device
- Campaign
- Search term
- Conversion
- Time
You don't need to create dozens of campaigns to do this. Start with reporting.
A Practical Location & Device Audit Workflow
Use this process whenever you're auditing an existing Search campaign.
Step 1: Confirm Target Locations
Ask:
- What locations does the business actually serve?
- Are they physical locations or service areas?
- Are there locations that should be excluded?
Step 2: Check Location Setting
Verify whether the campaign is using the appropriate Presence or Presence or interest setting for the business model.
Step 3: Review Matched Locations
Analyze where clicks, spend, and conversions actually came from.
Step 4: Identify Geographic Waste
Look for locations that:
- Cannot be served
- Consume significant spend
- Generate irrelevant traffic
- Produce consistently poor results
Step 5: Review Device Performance
Compare:
- Mobile
- Desktop
- Tablet
Step 6: Calculate Economics
Don't stop at CTR. Compare:
- Conversion rate
- CPA
- Conversion value
- Qualified lead rate
Step 7: Test the User Experience
Especially on mobile. Make sure the landing page and forms work correctly.
Step 8: Decide Whether to Adjust or Restructure
Only after the data is clear should you consider:
- Location exclusions
- Radius changes
- Device adjustments
- Campaign restructuring
Location & Device Audit Checklist
Before finishing your audit, check:
Location Audit Verification
- Correct countries targeted
- Correct regions/cities targeted
- Presence vs. interest setting reviewed
- Service area confirmed
- Matched Locations report reviewed
- High-spend locations analyzed
- Non-serviceable areas excluded
- Radius targeting reviewed
- Municipal targeting reviewed
Device Audit Verification
- Mobile performance reviewed
- Desktop performance reviewed
- Tablet performance reviewed
- Conversion rate compared
- CPA compared
- Conversion value compared
- Mobile landing page tested
- Form functionality tested
- Device bid controls reviewed
- Smart Bidding implications considered
Don't Optimize for Clicks You Don't Want
The objective of location and device optimization isn't to make your campaign look cleaner in Google Ads.
It's to make your advertising budget work within the boundaries of your actual business.
If you only serve one city, don't intentionally pay for large amounts of traffic from locations you can't serve.
If mobile produces poor results, don't automatically blame mobile. Investigate the search intent, landing page, conversion tracking, and location first.
And if desktop produces stronger results, don't automatically move the entire budget to desktop after a small sample.
Data should drive the decision.
Final Takeaway
Location and device settings are two of the easiest parts of a Google Ads campaign to overlook—and two areas where small configuration mistakes can create significant wasted spend.
Start by confirming that your location targeting reflects the business's actual service area. For local businesses that only want people physically in the target area, carefully review whether the campaign is using the appropriate Presence targeting option rather than allowing people who merely show interest in the location.
Then analyze the Matched Locations data to understand where your traffic and conversions are actually coming from.
For local businesses, choose between explicit geographic locations and radius targeting based on the actual service area rather than convenience.
On the device side, compare mobile, desktop, and tablet using conversions and economics—not clicks alone.
And before applying aggressive bid adjustments or splitting campaigns by device, remember that Smart Bidding already uses auction-time signals. Additional manual controls should have a clear reason behind them.
The best location and device setup isn't the one with the most exclusions or adjustments.
It's the one that gives Google access to the right people, in the right places, on the right devices, while keeping your measurement accurate.
When was the last time you checked whether your Google Ads clicks were actually coming from the locations and devices your business wants to serve?